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Crystal Widjaja: GoJek Early Days, Organizational Debt & Learning from Mistakes

Crystal Widjaja: GoJek Early Days, Organizational Debt & Learning from Mistakes - E92

Crystal Widjaja on the early GoJek days, the organizational debt every hyper-growth team pays, and learning publicly from mistakes.

"I realized that wizard of Oz experience is very real. The frontend looks like magic, you can actually buy things. But in the background, there's a bunch of people working off of a Google Sheet altogether, copy/pasting links and trying to buy things manually to makethat experience seem real. And I think that was a big magical moment for me because I got to actually work with real live engineers in practice. I do think some of the best people are very lazy. I don't like doing very repetitive things. And sowhen I can automate something, I feel like I am doing that work, plus I get my time back. So that becamea turning point for me." - Crystal Widjaja

In this episode, Jeremy Au speaks on the early GoJek days, the organizational debt every hyper-growth team pays, and learning publicly from mistakes.

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Keywords: GoJek, Organizational Debt, Learning From Mistakes, Indonesia, Philippines, Women, Operating Leadership, Scale

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