"I realized that wizard of Oz experience is very real. The frontend looks like magic, you can actually buy things. But in the background, there's a bunch of people working off of a Google Sheet altogether, copy/pasting links and trying to buy things manually to makethat experience seem real. And I think that was a big magical moment for me because I got to actually work with real live engineers in practice. I do think some of the best people are very lazy. I don't like doing very repetitive things. And sowhen I can automate something, I feel like I am doing that work, plus I get my time back. So that becamea turning point for me." - Crystal Widjaja
In this episode, Jeremy Au speaks on the early GoJek days, the organizational debt every hyper-growth team pays, and learning publicly from mistakes.
Keywords: GoJek, Organizational Debt, Learning From Mistakes, Indonesia, Philippines, Women, Operating Leadership, Scale