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Dennis Velasco: The Reality of the Trust Gap and Building a Tech Startup in Southeast Asia

Dennis Velasco: The Reality of the Trust Gap and Building a Tech Startup in Southeast Asia - E692

Dennis Velasco of Prosperna on building SME e-commerce software in the Philippines and the trust gap that emerging-market founders must close to win regional customers.

"When you don't have payroll for yourself except for enough gas money to get home, are you gonna continue? You really have to be honest with yourself first. The best information to help you know if you were born to do this... is literally having one-on-one, deep friendship conversations with your customer. Because without them, there's no tomorrow." - Dennis Velasco

"There's a significant trust factor gap here in the Philippines. You see providers fly in and fly out, think that the Philippines is easy, and in nine months they pack up their bags. You gotta be committed and be there regardless of the money... I am so committed to solving your problem and goal that I'm gonna help you until the end." - Dennis Velasco

"The Philippines is a great center and hub to build, deliver, and service globally. If we can stand up, meet, and exceed the expectations of Western markets, that would directly benefit Philippine companies." - Dennis Velasco

00:00 - Introduction

03:03 - Dennis's Career in San Francisco

06:33 - Why Return to the Philippines?

11:29 - Three Startups Before Prosperna

16:33 - Discovering the E-Commerce Opportunity

17:04 - Prosperna & the Pandemic Breakthrough

18:32 - Why Build in the Philippines vs. Elsewhere?

22:36 - What SMEs in the Philippines Need

25:53 - Adapting a Western Playbook to the Philippines

35:44 - Go Global Sooner: Lessons & Vision

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Keywords: Philippines Startups, E-commerce Southeast Asia, Tech in the Philippines, SME Digitization, B2B SaaS Asia, Founder Journey, Global Tech Hubs

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