"You need to step back from the day-to-day firefighting to adopt a more strategic planning role, looking one or two years ahead. This requires you to transition from being an executor to becoming a planner. Understanding industry dynamics is crucial—you must know your positioning amongst competitors. Additionally, staying well-informed about macro and consumer trends is essential, as it helps you bridge the gap between external happenings and your internal capabilities. For me, strategic planning involves a lot of thinking and writing, rather than merely tackling daily fires." - Jingjing Zhong
"We need to understand the current state of LLM as technology providers. I would estimate that in about 80% of cases, you don't need an LLM to automate the process. Yet, by leveraging LLM to bridge the remaining 20% gap, we enhance overall efficiency significantly. Our goal isn't merely to manage parts of a conversation; rather, we aim to ensure the job gets done for the company. It involves a combination of technology and service where I'll fully automate your scheduling tasks. This is standard technology, and it's crucial that companies see us as more than just providers—they should view us as partners who manage critical operations so they can concentrate on enhancing their offline brand presence. This is essential because reliable services like plumbing or air conditioning repairs significantly influence your Google reviews, brand reputation, and referrals." - Jingjing Zhong
"I was terrified of doing the job at investment banking, but I learned financial modeling, talked to senior corporate people, and learned how to draft legal documents. This made me a really well-rounded person, from due diligence to traveling and talking to senior stakeholders. Those two years were extremely rewarding. Looking back, as a young professional, I gained exposure to every single department of a company." - Jingjing Zhong
In this episode, Jeremy Au speaks on the UC Berkeley to investment banking journey, general manager firefighting, and Superbench Services AI founder story.
Keywords: Jingjing Zhong, UC Berkeley to Investment Banking, General Manager Firefighting, Superbench Services AI Founder, Singapore, Startup, Artificial Intelligence, Women, Founder Story
